Cookie Policy
Effective Date: 11 February 2026 · Document Ref: HHQ-POL-COO-001
ABN 34 689 167 477 · ACN 689 167 477
Cookie Policy
How we use cookies and similar technologies on the Handover HQ platform
Effective Date: 11 February 2026
Document Reference: HHQ-POL-COO-001
Classification: PUBLIC
Review Cycle: Annual (or upon material change)
1. Introduction
This Cookie Policy explains how Handover HQ Pty Ltd (ABN 34 689 167 477 · ACN 689 167 477) (Handover HQ, we, us, or our) uses cookies and similar tracking technologies when you visit our websites at handoverhq.com and handoverhq.ai and use our platform (the Service), including during the Free Trial period.
This Cookie Policy should be read in conjunction with our Privacy Policy, which provides further information about how we collect and use personal information.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to provide information to website operators.
Similar technologies include web beacons (also known as pixel tags or clear GIFs), local storage, and device fingerprinting, which serve comparable purposes.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of the Service. They enable core functionality such as security, account authentication, session management, and accessibility. You cannot opt out of these cookies as the Service cannot function without them.
3.2 Analytics Cookies
These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously. This allows us to improve the Service based on actual usage patterns.
Handover HQ does not currently use third-party advertising or cross-site tracking analytics cookies. We rely on privacy-respecting, first-party product telemetry and error monitoring (via Sentry) to keep the Service secure and reliable. If we introduce a third-party analytics provider in future, this Cookie Policy and our cookie consent banner will be updated accordingly.
3.3 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences, language settings, and display options. If you do not allow these cookies, some features of the Service may not function as intended.
3.4 Marketing Cookies
These cookies may be set through our Service by advertising partners. They may be used to build a profile of your interests and show you relevant content or advertisements on other sites. We will only use marketing cookies with your consent.
[Note: Handover HQ does not currently use marketing cookies. This section will be updated if marketing cookies are introduced in the future.]
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control the placement or use of these cookies. The relevant third-party privacy policies govern their use. Third-party services may include payment processors, customer support tools, and analytics providers.
5. How to Manage Cookies
5.1 Cookie Consent Banner
When you first visit our website (including when registering for a Free Trial), you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time through the cookie settings link in the footer of our website.
5.2 Browser Settings
Most web browsers allow you to manage cookies through their settings. You can typically set your browser to block or alert you about cookies. Please note that if you block essential cookies, you may not be able to use the Service.
For instructions on managing cookies in common browsers:
5.3 Opt-Out Links
For analytics cookies, you may also use the following opt-out mechanisms where available:
6. Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. We honour DNT signals where technically practicable and will treat them as a request to opt out of non-essential tracking cookies.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the Effective Date. We encourage you to periodically review this Cookie Policy.
8. Contact Us
For questions about our use of cookies, please contact us at:
Email: privacy@handoverhq.com / privacy@handoverhq.ai
Handover HQ Pty Ltd (ABN 34 689 167 477 · ACN 689 167 477)
Websites: handoverhq.com and handoverhq.ai